Shipping Information
A message to you
Due to COVID-19, we sometimes experience slightly longer delivery times.
If you are on the tail end of the delivery period, we apologise for any inconvenience caused.
This doesn’t occur often but can during busy periods, with most of this being out of our control and within the control of the postal services. If you have any questions, please contact us via our Contact Us page, but please be assured that your order will be shipped to you as soon as possible.
We also offer fast and free delivery Australia-wide on all orders with no minimum purchase requirements, unless otherwise specified.
Once your order has been processed and shipped, you will receive a shipping confirmation email. This email will contain your tracking number to follow while your order is in transit.
If you need to contact us about your order, please email us via our Contact Us page with your order number to ensure we are speaking to the right person. One of our friendly team members will respond within 24–48 hours.
Please note that whilst our products are stored and shipped from Australia, they are not made in Australia. Our products are typically made in China to ensure you get your useful products at affordable prices.
We thank you for choosing to shop with us and appreciate your ongoing support.